Strategies

1
Integrating human rights actions, and managing diversity, equity and inclusion as essential components of its business practices across both domestic and global value chains.
2
Enhancing and developing participation projects that extend the principles of human rights respect to all stakeholders throughout the value chain and within society.
3
Serving as a model and sharing experiences regarding human rights with other organizations to foster broader industry-wide improvements.

Management

1. SCGP has announced and reviewed SCGP Human Rights Policy and SCGP Diversity and Inclusion Policy in line with United Nations Global Compact (UNGC), the International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work, and other international standards, as well as driven implementation of such policies through SCGP ESG Committee.

2. SCGP has established a unified organization-wide risk management framework and carried out human rights due diligence process in all facets in a proactive manner to prevent human rights violation

3. “Human Rights” are rights inherent to all human beings, regardless of physical or mental status, race, nationality, national or social origin, ethnicity, religion, gender, language, age, skin color, education, social status, culture, tradition or any other status as stipulated by laws of each country and treaty each country has commitment to. Human rights include the rights to life and liberty, freedom from slavery and torture, human trafficking, harassment, forced labor and child labor*, freedom of expression, freedom of association and right to collective bargaining, the right to work and working hours, the right to education, equal remuneration and other rights such as personal data protection, occupational health and safety, and minorities in local community and community rights. Everyone** is entitled to these rights, without discrimination in accordance with diversity and inclusion.

*According to the definition of human rights, the regulations on child labor refer to the Labor Protection Act of 1998, such as Section 44, which prohibits employers from hiring children under the age of 15 as employees, and other relevant laws.
**Everyone includes nine groups of stakeholders: (1) Shareholders/Investors/Business partners/Creditors, (2) Employees, (3) Customers, (4) Suppliers/Contractors, (5) Communities, (6) Government agencies, (7) Mass Media, (8) Civil Society/ Academics/Thought Leaders, and (9) Business Associates.

4. The human rights policies and requirements apply to all activities of SCG Packaging (employees, direct business activities, products, and services) and SCG Packaging's business partners, such as joint ventures and companies in which SCG Packaging has other investments, including contractors, suppliers, agents, intermediaries, governments, customers, clients, local communities, and other relevant parties. They are encouraged to support and comply with these policies, and respecting rights of community, consumer and related stakeholders.

Embedding human rights commitments into corporate practice: SCGP communicates human rights expectations through clear policies and ongoing awareness programs for employees suppliers , business partners and external stakeholders. Employees are required to complete human rights and ethics training through e-learning, with assessments to ensure understanding, achieving a 100% completion rate. SCGP also extends these expectations to business partners through relevant policies and guidelines, reinforcing understanding through ethics-related assessments.

SCGP has continuously implemented its human rights due diligence process, consisting of four steps:

1
Identifying human rights risk issues
2
Identifying vulnerable groups
3
Formulating preventive and mitigation plans and remediation actions
4
Monitoring results

Human Right Case - Remedy standard procedure


Remarks:

  1. Disciplinary actions can include verbal warnings, monetary compensation, and non-monetary compensation for damages or other cases, depending on the circumstances.
  2. In cases affecting mental health, the company will take care of the affected individuals through iStrong (following steps 6-8) and will implement appropriate measures to support the affected individuals as deemed necessary, depending on the circumstances.
Human Rights Management

SCGP implemented Human Rights in accordance with United Nations Framework and Guiding Principles on Business and Human Rights (UNGP) by adhering to 3 principles as follows;

  • Protect: SCGP has strictly complied with laws and is committed to human rights respect in accordance with internationally accepted standards especially giving support to and complying with Universal Declaration of Human Rights: UDHR, United Nations Global Compact: UNGC, United Nations Guiding Principles on Business and Human Rights: UNGP and the International Labor Organization Declaration on Fundamental Principles and Rights at Work: ILO. Moreover, SCGP also commit to manage Human Rights according to Code of Conduct and other company-specific statement of commitment.
  • Respect: SCGP is committed to the ethical business practices and adheres to the Four Core Values in its business operations. Since 1987, it has included human rights and labor practices in SCGP Code of Conduct and supervision through relevant policies to support concrete implementations/ initiatives and communicate to personnel throughout the organization including business of contractors, suppliers and joint ventures as follows.

Those related human rights policies expand to contractors and supplier through SCGP Supplier Code of Conduct and all stakeholders through Stakeholder Engagement Policy for driving policies into action by ESG Committee, SCGP. In 2021, SCGP has joined the SCG Human Rights and Stakeholders Engagement to establish human rights framework and Human Rights Due Diligence Process Guideline that embedded in Enterprise Risk Management of SCG and SCGP which cover actual and potential human rights impact identification and risk assessment of all groups of stakeholders in value chain by focusing on proactive actions to prevent human rights violations as a guideline for concrete implementation that covers all groups of stakeholders.

Human Rights Due Diligence Process Guideline which covers all group of stakeholders in value chain by focusing on proactive actions to prevent human rights violations and use as a guideline for concrete implementation which consist of 4 steps as follows;

Identifying Human Rights Issues

  1. Right to life
  2. Right to liberty and security
  3. Right not to be subjected to slavery, servitude or forced labor, including trafficking and child labor
  4. Right not to be subjected to torture, cruel, inhuman and/or degrading treatment or punishment
  5. Right to recognition as a person before the law
  6. Right to equality before the law, equal protection of the law, non-discrimination
  7. Right to freedom from war propaganda, and freedom from incitement to racial, religious or national hatred
  8. Right to access to effective remedies
  9. Right to a fair trial
  10. Right to be free from retroactive criminal law
  11. Right to privacy
  12. Right to freedom of movement
  13. Right to seek asylum from persecution in other countries
  14. Right to have a nationality
  15. Right of protection for the child
  16. Right to marry and form a family
  17. Right to own property
  18. Right to freedom of thought, conscience and religion
  1. Right to freedom of opinion, information and expression
  2. Right to freedom of assembly
  3. Right to freedom of association
  4. Right to participate in public life
  5. Right to social security, including social insurance
  6. Right to work
  7. Right to enjoy just and favorable conditions of work
  8. Right to form and join trade unions and the right to strike
  9. Right to an adequate standard of living and collective bargaining
  10. Right to health
  11. Right to education
  12. Right to take part in cultural life, benefit from scientific progress, material and moral rights of authors and inventors
  13. Right of self-determination
  14. Right of detained persons to humane treatment
  15. Right not to be subjected to imprisonment for inability to fulfill a contract
  16. Right of aliens due process when facing expulsion
  17. Rights of minorities

Reference: Guide to Human Rights Impact Assessment and Management (HRIAM)

Human Rights Related Issues

Groups at risk on human rights issues

Stakeholders are persons or groups of persons who are directly or indirectly affected by a business operation of SCGP, as well as those who may have interests in a business operation of SCGP, or abilities to influence over the outcomes of a business operation of SCGP such as customers, employees, communities, shareholders, business partners, government agencies, intellectual leaders, etc.

  • Shareholders
  • Employees (Women, Pregnant women, Disability person, LGBTQI+, Employee with health issues)
  • Customers and Consumers
  • Suppliers including Suppliers’ employees,
  • Suppliers’ contractors, Third-party employees
  • Business Partners
  • Competitors
  • Joint Venture Partners
  • Creditors
  • Communities
  • National and Local Government Agencies
  • Media
  • Civil Society Sector, Academia, and Opinion Leaders
  • Advocacy organizations
  • Development organizations
  • Local, indigenous, minorities in local communities such as children, migrant workers, vulnerable groups (e.g. the disabled, the people with income lower than minimum living wage)
  • International organizations
  • Lenders and international financial institutions
  • NGOs
  • Others (Disability, Pregnant woman, LGBTQI+)
  • 100% of SCGP’s own operations have been assessed for Human Rights risks
  • 100% of Contractors and Critical Tier 1 Suppliers have been assessed for Human Right risks
  • 100% of Joint Ventures (> 10% share) have been assessed for Human Right risks

Human Rights Salient Issues in 2025

No Human Rights Risks
1 Land rights/ forced or involuntary displacement of communities
2 Rights of indigenous peoples
3 Sourcing from conflict-affected area
4 Environmental impacts from business areas / activities
5 Rights to natural resources
6 Heath and Safety
7 Product and service safety for customers and consumers
8 Labor rights
9 Employment/ working conditions
10 Freedom of association and the right to collective bargaining
11 Freedom of expression
12 Migrant workers rights
No Human Rights Risks
13 Human trafficking / Excessive use of force by public and private security forces
14 Debt bondage
15 Forced labor
16 Child labor
17 Security management within and around operational areas
18 Fraud / corruption
19 Human rights defenders violation
20 Personal data protection
21 Complaint management and access to remedy
22 Discrimination
23 Non-sexual harassment
24 Sexual harassment

Salient Human Rights Issues

Number of SCGP and Subsidiaries (Companies/Sites) with mitigation plans : 82

Number of SCGP Joint Ventures (Companies/Sites) with mitigation plans : 7

Number of Contractors and Suppliers (Business Partners) with mitigation plans : 4,115

Scope Salient Human Rights Issues Affected Stakeholders Mitigation and Remediation Actions Result Monitoring
SCGP’s Own Operations Health and safety Employees of SCGP and subsidiaries as well as Joint Ventures (including stakes above 10%)
  • Enforce incident reporting and investigation standard in order to recognize the root causes and determine corrective/ preventive action to prevent reoccurrence event.
  • Leverage the corrective/ preventive action from fatality case to other tasks with similar risks, as well as improving the effectiveness of current controls and prevention measures such as
    • Conduct a survey and improve of all safety interlocks and devices to ensure proper functioning.
    • Installation of Automated External Defibrillators (AEDs) of each plant with an adequate number and conduct training sessions for all related person to ensure proficiency in operating these devices.
  • Approach to strengthen occupational health and safety risks identification, assessment and control that may be presented to employees and contractors such as hazard from rotating/ nip point, electric shock by
    • Ensuring enforcement of work standards such as Machine Safeguard Corporate Guideline.
    • Develop worker’s knowledge and competency in order to recognize potential hazard such as 5S situation awareness program, mind’s Eye program.
    • Eliminating, reducing, setting up control measures, and encouraging a safer work environment.
  • Continuously implement risk reduction focusing on the Man–Machine Interface, with each BU identifying key machines to focus on in order to reduce risks. This includes reviewing installed safeguards to ensure adequate coverage, and reviewing work procedures for both normal and abnormal operating conditions.
    • Pulp and Paper/Food Service Packaging: Winder, Die Cutter
    • Packaging Paper: Winder
    • Fiber Packaging: Printing, Corrugator, High-definition Printer
    • Consumer and Performance Packaging: Injector
  • Conduct Felt Leadership in Action training up to Level S3–4 to strengthen the safety culture in the workplace and enhance care for employees and business partners, based on the 10 Characteristics of Felt Leadership.
  • Enhance the quality of incident analysis through refresh training on system-based root cause analysis tools (intensive course), ensuring comprehensive preventive and corrective actions.
  • 0 companies and subsidiaries where an work-related injury or occupational illness and disease resulted in fatality.
  • 27 companies and subsidiaries where an Lost time work-related injury or occupational illness and disease.
Contractors and Suppliers Health and safety Contractors / carriers
  • Manage the safety of contractors through the Contractor Safety Management (CSM) Committee.
  • Engage participation in occupational health and safety of contractors such as Contractor Safety Recognition, Contractor Safety Project Contest.
  • Enforce incident reporting and investigation standard in order to recognize the root causes and determine corrective/ preventive action to prevent reoccurrence event.
  • Leverage the corrective/ preventive action from fatality case to other tasks with similar risks, as well as improving the effectiveness of current controls and prevention measures.
  • Reduce risks and transportation accident by
    • Ensuring the safe driving behavior of transportation drivers through Operational Discipline (OD) program.
    • Implementing Fatigue Management System.
  • Reduce work risks by using technology both in the workplace and transportation, such as SAFEsave, Advanced Driving Assistance System (ADAS), Driver Monitoring System (DMS).
  • The Contractor Safety Management system has refreshed the OJT training flow for new contractor employees, with increased participation from contractors in various steps, including hazard identification in their own tasks, joint development of One-page SOP work procedures, and reporting of unsafe incidents, etc.
  • In transportation operations, actions have been implemented according to the Operational Discipline plan to strengthen work discipline, including the Fatigue Management system to monitor and manage driver fatigue.
  • Continuous implementation to reduce risks focusing on the Man–Machine Interface, with each BU identifying key machines to focus on in order to minimize risks. This includes reviewing installed safeguards to ensure adequate coverage, and reviewing work procedures under both normal and abnormal conditions.
    • Pulp and Paper/Food Service Packaging: Winder, Die Cutter
    • Packaging Paper: Winder
    • Fiber Packaging: Printing, Corrugator, High-definition Printer
    • Consumer and Performance Packaging: Injector
  • 0 of contractors' company/ carriers with fatality work-related injury.
  • 12 of contractors' company/ carriers with lost time work-related injury.

Remarks :

  • 100% of SCGP’s own operations have been assessed for Human Rights risks
  • 100% of Contractors and Critical Tier 1 Suppliers have been assessed for Human Right risks
  • 100% of Joint Ventures (> 10% share) have been assessed for Human Right risks
  • Remedy: Provide a channel to all group of stakeholders to provide information about fraud, non-compliance with laws, regulations, rules, the Code of Conduct, Human Rights Policy and other applicable policies by handling complaints effectively and determine mitigation actions to reduce impacts including remediation actions for those affected via whistleblower system The complaints received through this channel, as well as other channels will be consider and investigate by the committee then conclude result and propose punishment as well as determine remediation actions for

Human Rights Governance

SCG Business
Philosophy
  • Adherence to fairness
  • Dedication to excellence
  • Belief in the value of the individual
  • Oncern for social responsibility
SCG Code
of Conduct
  • Human and Labor Rights
  • Environment
  • Health and Safety
  • Anti-Corruption
SCG Supplier
Code of Conduct
  • Business ethics
  • Labor and Human Rights
  • Occupational Health and Safety
  • Environment
Human Rights Policy
  • Avoid any act considered violation of human rights,
  • Support human rights protection
  • Communication, dissemination, education, creation of understanding to any stakeholders in the business value chain
SCG Diversity and Inclusion Policy
  • Treat everyone following human rights principle on equal basis without discrimination,
  • Avoid any act considered violation of human rights,
  • Support human rights protection
SCG Data Privacy Policy
  • Protect personal data for all stakeholder.
Oversight of Human Rights

An ESG committee oversees human rights by ensuring the company respects human rights in all its activities, including its business partners and supply chain. This involves adhering to international standards like the Universal Declaration of Human Rights (UDHR) and conducting due diligence to identify and address human rights risks. The committee also ensures transparent reporting, grievance mechanisms, and training for employees on human rights issues.

This ESG committee ensures the company's commitment to human rights through several key measures:

  • Policy Implementation: The committee monitors the implementation of the Human Rights Policy, ensuring it aligns with international standards such as the Universal Declaration of Human Rights (UDHR), the United Nations Global Compact (UNGC), and the International Labor Organization (ILO) conventions.
  • Due Diligence: A Due Diligence Process is continuously developed and conducted, covering new investments, mergers, and partnerships to identify potential human rights risks and impacts. This process includes planning for corrective and preventive actions to manage and prevent human rights violations.
  • Monitoring and Reporting: The committee ensures that human rights implementations, mitigation efforts, and incidents of discrimination and harassment are communicated, reported, and disclosed to the public in a complete and transparent manner.
  • Grievance Mechanisms: Up-to-date and effective grievance mechanisms and escalation processes are provided for reporting incidents. Whistleblowers who report human rights violations are protected.
  • Training and Awareness: The committee supports communication, dissemination, and education to create understanding and provide support to employees, suppliers, and contractors regarding human rights principles. Regular training on human rights, including discrimination and harassment, is provided.
  • Non-Discrimination and Anti-Harassment: SCG is committed to non-discrimination, anti-harassment, and zero-tolerance policies against all forms of harassment. Allegations are taken seriously, handled confidentially, and may result in remedial, disciplinary, or legal action.
  • Regular Review: The human rights policy is regularly reviewed to take into account changes that are significant to the organization.

Employee

Communicate basic knowledge to employees at all levels for better understanding and raise awareness of human rights through many channels such as E-Mail, One page, Signage, VDO etc.

Contractors/ Suppliers

SCGP procures with business ethical supplier with professionalism able to deliver quality products and services. We conduct supplier development plan taking into account and in alignment with the risks including environmental, social and governance (ESG) aspects. The highlight implementations as follows;

  • Conduct risk assessment and certify all suppliers annually and continually, applying enterprise risk management framework and “SCGP Sustainable Procurement Framework” which covers Environmental, Social and Governance (ESG) issues.

SCGP Sustainable Procurement Framework

  • 100% of contractors and suppliers with procurement spending of over 1 million baht passed ESG risk assessment
  • 100% of contractors and suppliers demonstrated intent to comply with SCGP Supplier Code of Conduct
  • 100% of major carriers certified under Fleet Carrier Standards
  • Formulate supplier development and capability enhancement plan for business sustainability including ESG aspects for consistency and efficiency like Contractor Safety Management

Joint Ventures

SCGP expects and encourage joint ventures, such as associate companies or other investments where SCGP does not have overall control, as well as contractors, suppliers and others to emphasize the importance of a commitment to human rights. The highlight implementations as follows;

  • Announced expectation letter and communicate to Joint ventures to promote and create mutual understanding of SCGP’s human rights expectations.
  • Establish human rights questionnaire which cover Policy/ Commitment, Human Rights Due Diligence Process and key performance and survey annually to know the current status and jointly plan to support the implementations of Joint ventures from SCGP.
  • 100% of Joint Ventures* have been assessed for Human Rights risks.

Remark: * = > 10% SCGP share

Community

SCGP considers it the company’s responsibility to advance its business in conjunction with social and environmental development according to sustainable development guidelines. As such, followed to drive the business with SCG ESG by developing the ESG 4 Plus Guidelines “Achieve Net Zero – Go Green – Reduce Inequality – Embrace Collaboration” plus fairness and transparency, placing emphasis on addressing problems that affect livelihoods and quality of life by helping to enhance occupational skills that can lead to income generation and, thus, sustainably alleviate the critical social problem of inequality.

Reduce Inequality by Power of Community

The problems of inequality and poverty in Thai society are intensifying as the COVID-19 epidemic continues to escalate, impacting the occupation and livelihood of many people.

SCGP is working towards reducing inequality and strengthening communities through the Power of Community project, which provides training to enhance knowledge alongside virtue and inspire communities to rise up and develop themselves by maximizing the value of their products with unique local identities, learning the principles of marketing and branding, expanding sales channels through e-commerce, and creating a life plan for sustainability. The goal of Power of Community project is to create stable communities with incomes of tens to hundreds of thousands per month, and as poverty and inequality still persist in many areas, SCGP will continue to expand this initiative.

Actions to address Human Rights issues

Prevention of Child labor and Forced labor

SCGP strictly prohibits child labor and forced labor across its operations and value chain, as outlined in its Human Rights Policy and Supplier Code of Conduct, aligned with international standards such as the ILO and UN Guiding Principles.

To prevent such risks, SCGP implements age verification processes, ensures all employment is voluntary, and prohibits coercion or unfair labor practices. These requirements are extended to suppliers and business partners, supported by due diligence, risk assessments, and ongoing monitoring to ensure compliance.

Mechanisms to allow employee representatives to engage with company management

SCGP takes efforts on both collective bargaining and freedom of association because they are crucial for ensuring a fair and balanced employment relationship through welfare committee, safety committee and labor unions. They provide employees with a platform to negotiate for better wages, improved working conditions, and other benefits. These rights help to create a more equitable and productive workplace, where the concerns and needs of both employers and employees are taken into account. More details are on Collective Bargaining & Freedom of Association.

Reduction of excessive working hours

SCGP manages and reduces excessive working hours by ensuring compliance with legal working hour requirements and monitoring working hours by monthly through an HR dashboard across all business units. Where potential issues are identified, SCGP takes corrective actions, including workforce planning and operational adjustments, to support appropriate working hours and employee well-being.

Supporting a living wage

SCGP is committed to providing fair and competitive wages that support employees’ basic living needs. Compensation is reviewed annually against market benchmarks to ensure it remains appropriate and aligned with living standards. More details are on Link

Action to improve workforce diversity, equal opportunities, or reduce discrimination

SCGP is committed to promotes diversity, equal opportunity, and non-discrimination across its workforce through formal policies and inclusive HR practices. This includes fair recruitment and promotion processes, as well as ongoing diversity and inclusion initiatives and training to raise awareness and prevent discrimination across all dimensions, including race, religion, gender, age, sexual orientation, disability, and nationality. These principles are also extended to suppliers and business partners. SCGP actively supports gender diversity across all levels of the organization and promotes inclusive employment opportunities for persons with disabilities through appropriate hiring practices and workplace support. Diversity and inclusion are embedded in SCGP’s business practices and SCG culture, with a commitment to treating all employees fairly and equitably. SCGP also monitors workforce diversity and continuously reviews its practices to support an inclusive and respectful workplace.

Equal pay for equal work

SCGP is committed to fair and equitable compensation, including equal pay for equal work, in compliance with applicable local labor laws and aligned with international human rights standards. This principle is embedded in the Company’s Human Rights Policy and applied across its operations, ensuring that employees are treated fairly and without discrimination. It is further supported by compensation practices benchmarked against market standards and cost-of-living considerations.

Diversity and Inclusion management is considered as SCGP management commitment and is embedded in our corporate culture throughout the organization and appropriately integrate into business strategy. In 2020, SCGP announced its Diversity and Inclusion Policy and continuously implemented until now.

  • SCGP manages the equality and fairness of its workforce diversity everywhere where it operates business activities including the extent to its suppliers and joint venture businesses by following its principle of human rights.
  • SCGP treats all employees equitably, respects and embraces the diversity of its personnel across the organization, undertakes management with transparency, and adheres to ethical business conduct. It also places emphasis on the diversity of its employees across all aspects. Relevant initiatives include increasing the proportion of female executives, taking care of mid-career employees, encouraging a new generation of employees to develop startups, and developing an LGBTQI+ inclusion policy.
  • SCGP respects to Diversity and inclusion, no discrimination against gender, age, physical condition, disability, nationality, religious, culture, and any other workforce diversities that go beyond legal compliance.
  • SCGP Human resources management in hiring and placement, compensation, development, promotion, rotation and hiring of mid-career employees, training and guidance etc., has adhered to the principle of fairness and equality such as hiring people with disabilities and support activity to promote their quality of life, promoting women are equal in their pursuit of career growth as well as in welfare and compensation
  • SCGP has implemented initiative support to a diverse workforce such as expand capability building program for overseas employees by given opportunity to learn and attend Flagship Program such as Business Concept Development (BCD), Management Development Program (MDP). Moreover, the Management Development Committee formed the Female Employee Development Working Group to support and oversee the achievement of the target of having 24% Female employees in all management positions by 2030.
  • SCGP has joined SCG Broadcast Live in Theme: Woman in leadership inspiration talk to raise awareness on non-discrimination and harassment (both sexual and non-sexual harassment) and create inspiration of all employees about value of diversity.

Since 2019, SCGP joined with The Sedex Members Ethical Trade Audit (SEDEX) is an organization whose members consist of business organizations around the world. It requires the members to comply with SEDEX standards in four areas: labor standards, health and safety, business ethics, and environment, which assure companies, suppliers, customers, and employees of the organization’s responsible business practice and respect for human rights.

In 2025, 12 companies in SCGP have implemented SEDEX’s regulations, assessed by external auditors and become members of SEDEX.

Target Performance in 2025
Zero case of human rights violations every year. 0
100% of employees complete and pass Ethics e-Testing on human rights every year. 100%
24% of female employees in all management positions by 2030. 25.1%

Performance 2025

0

case of human rights violation.

101 people

Supported people with disabilities by hiring as permanent employees and promoting self-employment

Female Share of Workforce

26.0%

Female share of total
workforce (%)

25.1%

Female in all management
positions (%)

26.3%

Female in junior management positions (%)

15.1%

Female in top management
positions (%)

20.5%

Female in management positions in revenue-generating functions (%)

46.2%

Share of women in STEM-related positions (as % of total STEM positions)

Workforce Breakdown by Nationality

% of total workforce

Total
21,586

% of total management workforce